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GoIndustry DoveBid Payment Options

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GoIndustry DoveBid Payment options and terms may differ by auction. Please review that particular auction's details page and the information below for accurate payment terms.

If you need further assistance please contact Customer Service.

Select the region in which the auction is located:

North America Payment Information

Sale Currency: USD - United States Dollars (unless otherwise stated)

Payment Methods

  • Cash
  • Credit Card (VisaTM, MastercardTM, or American ExpressTM)
  • Cashier's Check (US buyers only)
  • Wire Transfer †1
  • Company Check (US buyers only) †2 (only if accompanied by a bank letter of guarantee)

Wire Transfer1 - Please refer to your invoice for specific wire instructions. NOTE: You must include the auction name, your name & your bidder number with the wire details.

Checks with a Bank Letter of Guarantee2 - When processing payments by checks, buyers must send checks to the address below (unless otherwise stated).

Send envelopes to:
GoIndustry DoveBid
Attn: Auction Accounting
11425 Cronhill Drive Ste. A
Owings Mills, MD 21117

On the check, please write:
- Auction/ Sale Name
- Buyer Number
- The name of the person or company who registered for the sale (located on the invoice).

Instructions for Mailing Checks or Certified Funds:

  1. Please use a trackable method of postage (eg. Fedex, UPS, USPS Priority Mail)
  2. Please choose 'overnight' or 2-day' delivery options only. Payments not received within three business days of the sale may cause the items to be considered abandoned and may be re-sold.
  3. Include a copy of the invoice in the envelope, if possible.
  4. All company checks MUST be accompanied by a Letter of Guarantee (see Bank Letter of Guarantee).
  5. A receptionist is available to accept personally-delivered checks during normal business hours.

Buyer's Premium

GoIndustry DoveBid shall charge and collect for its own account a 18 percent maximum Buyer's Premium, subject to discounts based upon bidding and payment methods, from each successful bidder in addition to the purchase price as bid.

Effective March 23, 2009: Notwithstanding the foregoing, a discount from the Buyer's Premium equal to 2 percent of the sales price shall apply to purchasers who pay in the form of cash, cashier's check, company check (with approved bank guarantee letter) or wire transfer, provided payment in full is received by GoIndustry DoveBid within 72 hours from receipt of GoIndustry DoveBid's invoice.

  • Buyers paying by Credit Card: 18%
  • Buyers paying by Cash, Cashier's check, or Wire Transfer: 16%

Please note: The above information is subject to change across individual sales. Please review the Sale-Specific Terms and Conditions and the sale's details page for any exceptions.

Sales Tax

Depends on the location of the sale and the location of the assets, applicable taxes will be added to the purchase price of all taxable items as a default. Taxes will be reimbursed ONLY after invoices are paid in full and all appropriate documentation has been received. All documentation must be received with in 30 days of the invoice date.

To be relieved from the liability of sales and use taxes, winning bidders must either 1) be in the business of re-selling similar equipment, 2) have tax-exempt status (school, organization, etc), or 3) ship the equipment out of state. Certain restrictions apply. See "Supplemental Document Requirements" below.

Supplemental Document Requirements (North America)

Resale Certificate (for tax exemption)

Applicable taxes will be added to the purchase price of all taxable items as a default. To be relieved from the liability of sales and use taxes using a Resale Certificate, winning bidders must be in the business of re-selling similar equipment.

IMPORTANT: Every state authorizing a sales tax exemption requires a form for EACH auction. In the event of an audit, GoIndustry DoveBid is required to produce a form for each buyer for each sale.

Resellers, please fax an appropriate Resale Certificate to 650-377-2700. Please note the auction name and date, your buyer number, and your name.

Sales Tax Exemption Forms - Go to Sales Tax Information to look up tax exemption details and available forms by state.

Bill of Lading or Proof of Shipment (for tax exemption) (does not apply to all states)

Applicable taxes will be added to the purchase price of all taxable items as a default. Taxes will be reimbursed ONLY after invoices are paid in full. To be relieved from the liability of sales and use taxes you must provide either a Signed and Dated Bill of Lading, a Signed and Dated Air Waybill or a Signed and Dated Sea Waybill that does not list GoIndustry DoveBid as the shipper of record. In order to have the tax waived the winning bidders must use a "common carrier" to ship purchases out of the state where the assets are located. All documentation must be received within 30 days of the invoice date so that we have the documentation before applicable taxes are paid to the states in question. After thirty days from the invoice date, taxes will be remitted to the state or will be in transit to the state and all refunds must be requested from the state directly. Please fax this to 650-377-2700.

Other Tax-Exempt Organizations (for tax exemption)

Applicable taxes will be added to the purchase price of all taxable items as a default. For schools or other organizations to be relieved from the liability of sales and use taxes, please fax a copy of your tax exempt status document to 650-377-2700. Please note the auction name and date, your buyer number, and your name.

IMPORTANT: Every state authorizing a sales tax exemption requires a form for EACH auction.

NOTE: For Colleges & Universities: Universities must have their state's sales tax exemption certificate to be exempt from sales tax - the exemption only applies in the state that appears on the certificate. All states do not accept out-of-state university exemption certificates. For example, Michigan State University's sales tax exemption certificate is not accepted in Illinois.

Authorized Agent Release Form

Buyers may either pick-up the assets themselves or contract with a third party to arrange for asset removal, packing, rigging, or shipping.

If the person picking up and removing equipment from an auction or sale location will be someone other than the registered bidder at that sale, the registered bidder must establish that person/ company as an "Authorized Agent" by completing the following form:

Agent Release Authorization form

Bank Letter of Guarantee (for payment via company check)

Payments by company check only applies to US buyers. It is only accepted when accompanied by a letter from the company's bank guaranteeing payment in full, without condition and upon demand. This letter should be furnished to GoIndustry DoveBid via post mail in conjunction with the check.

Requirements for a Letter of Guarantee:

  • Letter must be on official bank letterhead.
  • IMPORTANT: Bank must state that they guarantee the payment of the check being presented. It is not sufficient for the bank to state the credit limit or balance of the individual/company.
  • Letter must state the name of the individual or company for whom the guarantee is being stated and the check must have the same name printed on it.
  • Letter should contain the account number on which the check is to be drawn and the check should match this same account number.
  • Letter should state an ending date after which the letter of guarantee will expire. (At least seven days from sale)
  • Letter must contain a maximum amount for which the bank will guarantee. The check must not be written for more than is guaranteed by the bank.
  • Letter must be signed by a bank representative.

Example of a Letter of Guarantee:

GoIndustry DoveBid
11425 Cronhill Drive Ste. A
Owings Mills, MD 21117

Dear Sirs:

Please accept this letter as a statement of guarantee for XYZ Corporation.

1st National Bank will guarantee payment of the check being presented by XYZ to purchase items at your auction up to an amount no greater than $25,000.00. The account number of this check is 1234-555-321.

This letter of guarantee will be valid until September 23, 200X.

Regards,
John Dough
Bank Representative

European Union Payment Information

VAT is a sales tax on goods and services purchased or used within the European Union. This includes goods purchased and not exported within three months. GoIndustry DoveBid has strict procedures in place for the correct accounting of VAT within the EU.

VAT Procedure For Non-EU Purchasers

Sales in France, Germany, Ireland, Scandinavia, Spain or United Kingdom

VAT is taken as a deposit on all sales, unless purchaser uses GoIndustry DoveBid's suggested shipping suppliers.

VAT can be refunded upon receipt of export documentation that fulfils the following requirements:

  • An original copy of the paperwork is received
  • The documentation clearly identifies the lots on our sales invoice
  • The lots have been exported from the country of purchase within three months
  • The export documentation must show the lots have left the EU. If the lots are remaining in the EU, VAT is chargeable at the invoiced rate.

IMPORTANT NOTE:

If using one of the suggested shipping suppliers, we can remove VAT prior to payment. The freight forwarder must confirm directly to GoIndustry DoveBid.

Some sales can have specific forwarders or contractors that must be used; this will be noted on the sale page and/or winning bidder letter.

GoIndustry DoveBid must not be listed as the Shipper on export documentation. We do not accept any liability for the goods in transit.

Sales in Austria or Benelux

All non-EU buyers must deposit their VAT with GoIndustry DoveBid before collection.

This is refundable upon receipt of customs declaration and commercial shipping documentation.

VAT Procedure For EU Buyers

Buyers VAT registered within an EU member state can obtain a zero-rated invoice by completing the following application form.

Download in MS Word format
Download in PDF format (Get Adobe Reader)

GoIndustry DoveBid requires this application completed for each sale. All sections must be completed and the form signed. Once the lots have been removed from the country of purchase, GoIndustry DoveBid immediately requires a copy of the transport documentation to support the application.

IMPORTANT NOTE:

If the lots are to be exported from the EU we need confirmation from your freight forwarder. A deposit of VAT may be required if we cannot obtain this. GoIndustry DoveBid reserves the right to invoice for the VAT amount if paperwork proving dispatch from the country of purchase is not received within three months.

GoIndustry DoveBid Contact Information:
UK, Ireland & Scandinavia
Melissa Uddin
+44 (0) 207 098 3721
vat@go-dove.com
Germany
Ms Sandra Singh
+49 (0) 891 2555 849
Sandra.Singh@go-dove.com
France
Ratiba Elkebir
+33 155 200 617
Ratiba.Elkebir@go-dove.com

Valid Export Paperwork:

Customs Declaration at Destination Country

Road Freight: CMR consignment note,
Sea Freight: Bill of Lading,
Air Freight: Air waybill,
Postal Freight: commercial invoice,
Private vehicle: Freight in Baggage declaration (SAD Form C88)

The above documents can be supported by:

  • Freight forwarder's certificate of shipment
  • Travel invoice
  • Packing list
  • Delivery receipt
  • Self-certification letter.

It is not necessary to provide every document listed. We must clearly identify the items on our sales invoice, and clearly show dispatch from the country of auction.

Additional Information

EU Taxation and Customs Union - How VAT Works

HMRC - VAT: Export of goods from the United Kingdom

EU Logistics Suppliers

Please select the service appropriate to your needs.

VAT Approved Freight Forwarders:

Non-EU buyers who use these companies can export their purchase without depositing VAT with Go-Dove. This applies to auctions in the UK, Ireland, France, Germany and Scandinavia only.

Removal Contractors:

Companies approved as fully satisfying UK Health & Safety regulations are clearly marked. All other companies arriving on site in the UK must confirm full public liability insurance and possession of any appropriate licence.

Important Notes:

  • These companies are listed as an administrative service only. Any instruction given is at your own risk and expense. GoIndustry DoveBid is not in any way liable for any acts or omissions of the Providers.
  • It is recommended to only request quotation from a few providers most appropriate for your needs after examining the services offered.
  • You should send them a copy of your invoice so that they can identify your purchases, let them know the sale name and address, lot numbers and description of items purchased.

Issue your instruction to your chosen logistics provider as soon as possible to allow them to make the arrangements on your behalf before the site removal deadline.

Asia Pacific Payment Information

Sale Currency: USD - United States Dollars (unless otherwise stated)

Payment Methods

  • Wire Transfer †1
  • Cash
  • Cashier's Check
  • Credit Cards
  • Local Company Check †2

ASSETS WILL NOT BE RELEASED UNTIL GOINDUSTRY-DOVEBID IS IN RECEIPT OF CLEARED FUNDS. PLEASE ALLOW SUFFICIENT TIME FOR THIS TO OCCUR AND DO NOT ARRANGE PICK-UP UNTIL YOU HAVE RECEIVED CONFIRMATION THAT FUNDS HAVE CLEARED.

Wire Transfer1 - Please refer to your invoice for specific wire instructions. NOTE: You must include the auction name, your name & your bidder number with the wire details.

Local Company Check2 - Payment is only accepted by company check from a bank account in the same territory as the sale. Payment must be in the same currency as the sale was conducted. Assets will not be released until cleared funds have been received so please ensure that has occurred before arranging collection. Please contact us before mailing to ensure the payment can be accepted.

Instructions for mailing checks:

  1. Please use a trackable method of postage (eg. Fedex, UPS)
  2. Please choose 'overnight' or 2-day' delivery options only. Payments not received within three business days of the sale may cause the items to be considered abandoned and may be re-sold.
  3. Include a copy of the invoice in the envelope, if possible.
  4. A receptionist is available to accept personally-delivered checks during normal business hours.
  5. On the check, please write:
    • Auction/ Sale Name
    • Buyer Number
    • The name of the person or company who registered for the sale (located on the invoice).

Credit Cards: For certain sales payment is also accepted by Visa, MasterCard or American Express. If credit cards are accepted this will be indicated on the sales page. Credit card payments are NOT accepted for any other sales or services provided.

Buyer's premium of 18% will apply to all payments made by credit card.

Sales Tax / VAT: Depends on the location of the sale and the location of the assets.

Applicable taxes will be added to the purchase price of all taxable items as a default. In some cases it is possible for taxation to be reimbursed to the buyer where evidence is provided that the assets have been exported. Taxes will be reimbursed to eligible buyers ONLY after invoices are paid in full and all appropriate documentation has been received. All documentation must be received within 30 days of the invoice date. The requirements that must be satisfied in order to qualify for the reimbursement of sales tax vary between territories. For further information and to confirm whether you will qualify please contact the sales office named on your invoice. Contact details are set out below.

China and Taiwan: GoIndustry DoveBid cannot refund any sales tax / VAT suffered by buyers in sales within the PRC or Taiwan. Any tax refund due must be applied for directly to the relevant authorities.

Tax and duty free zones

Where the sale is conducted from a tax or duty free area, licensed warehouse etc, and the assets have been imported with tax exemptions, then the buyer may be responsible for local tax or duty if the lots are not re-exported. Buyers should check if such conditions apply and details will be posted for each sale. Buyers should allow extra time to complete the customs clearance conditions before collection.

Buyer's Premium

GoIndustry DoveBid shall charge and collect for its own account a 18 percent maximum Buyer's Premium, subject to discounts based upon bidding and payment methods, from each successful bidder in addition to the purchase price as bid.

A discount from the Buyer's Premium equal to 2 percent of the sales price shall apply to purchasers who pay in the form of cashier's check, company check or wire transfer, provided payment in full is received by GoIndustry DoveBid within 72 hours from receipt of GoIndustry DoveBid's invoice.

  • Buyers paying by Credit Card: 18%
  • Buyers paying by check or wire transfer within 72 hours: 16%

Please note: The above information is subject to change across individual sales. Please review the Sale-Specific Terms and Conditions and the sale's details page for any exceptions.

Collection of assets: Assets can only be collected once payment in full has been received by GoIndustry-DoveBid in cleared funds.

Buyers may either pick-up the assets themselves or contract with a third party to arrange for asset removal, packing, rigging, or shipping.

If the person picking up and removing equipment from an auction or sale location will be someone other than the registered bidder at that sale, the registered bidder must establish that person/ company as an "Authorized Agent" by completing the following form:

Agent Release Authorization form (Get Adobe Reader)

GoIndustry-DoveBid offices: If you have any queries regarding payment for or collection of assets please contact the relevant office below. The office handling your sale will be named on your invoice:

Australia
Lucy Shearer
Lucy.shearer@go-dove.com
Tel: +61 03 9653 9385
Fax: +61 03 9653 9386
GoIndustry-DoveBid
Level 27
101 Collins St
Melbourne Victoria 3000
Hong Kong, China
Sunny Huang
Sunny.huang@go-dove.com
Tel: +852 2528 9313
Fax: +852 2528 1371
GoIndustry-DoveBid
Room 1104, China Chem Leighton Plaza
29 Leighton Road
Causeway Bay
Hong Kong
Shanghai, China
Emma Wang
Emma.wang@go-dove.com
Tel: +86 21 6272 6246
Tel: +86 21 6272 6246
GoIndustry-DoveBid
Unit 2306
No 580 Nanjing Road West
Shanghai 200041
Hong Kong, China
Sunny Huang
Sunny.huang@go-dove.com
Tel: +852 2528 9313
Fax: +852 2528 1371
GoIndustry-DoveBid
Room 1104, China Chem Leighton Plaza
29 Leighton Road
Causeway Bay
Hong Kong
Japan
Hiroko Kawabe
Hiroko.Kawabe@go-dove.com
Tel: +81 3 3252 0450
Fax: +81 3 3252 0480
GoIndustry-DoveBid
3rd Floor
Sandiskkanda Bld
4-9 Kandaiwamoto-cho Chiyoda-ku
Tokyo
Korea
Young-Ju Choi
Young-Ju.Choi@go-dove.com
Tel: +82 (0) 2 3453 1116
Tel: +82 (0) 2 3453 1116
GoIndustry-DoveBid
Suite 401
Taegwang Building
1042-19 Sadang-dong
Dongjak-gu, Seoul (156-827)
Malaysia
Sherena Chin
Sherena.Chin@go-dove.com
Tel: +60 3 2691 7704
Fax: +60 3 2694 9182
GoIndustry-DoveBid
Unit 11-07, 11th Floor
Heritage House, Jalan Yap Ah Shak
50300 Kuala Lumpur
Philippines
Sheryl Gomez
Sheryl.Gomez@go-dove.com
Tel: +63 (2) 822 5555
Fax: +63 (2) 822 3333
GoIndustry-DoveBid
Leitz Industrial Complex
Edison Avenue (formerly P Leviste Street)
KM14, South Luzon Expressway
Paranaque City
Metro Manila
1700 Philippines
Singapore
Josephine Tan
Josephine.tan@go-dove.com
Tel: +65 6820 3828
Fax: +65 6820 3829
GoIndustry-DoveBid
100 Beach Road
#12-04 Shaw Tower
Singapore 189702
Taiwan
Tel: +886 (02) 2389 3514
Fax: +886 (02) 2389 3524
GoIndustry-DoveBid
9F-10, No 57, Section 1
Chung-Ching South Road,
Taipei City 100
Thailand
Wichai Promma
Wichai.Promma@go-dove.com
Tel: +66 2 229 4747
Fax: +66 2 229 4749
GoIndustry-DoveBid
10-02AB 10th Floor
Times Square Building
246 Sukhumuit Road
Klong Toey
Bangkok 10110
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