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Webcast Auctions - Teleconference Phone

Please note that GoIndustry DoveBid operates two differing forms of webcast: (1) Teleconference Phone and (2) Internet Webcast auctions. The sale page will clearly indicate which format is used for the auction in question.

  1. Signing Up
  2. Testing Webcast
  3. Logging in on Sale Day
  4. Bidding via Phone
  5. Absentee/Proxy Bids
  6. System Requirements and FAQs

Signing up for a Webcast Event

  • Select the Auction in which you wish to participate
  • Click on the "Sign up for event" button
  • Register to create account, agree to terms & get bidder number
  • To bid electronically, you must register online. Bidder numbers obtained from the physical auction site cannot be used online.
  • If you are already registered with GoIndustry DoveBid, select the "Login" option. If you are new to GoIndustry DoveBid, you need to select "Register now" and complete the registration process. Please be sure to complete both steps.
  • Complete the Payment Details form (if applicable) and return to the fax number indicated on the form (this page appears automatically once you accept the Terms and Conditions of Sale). A confirmation email is sent to you thanking you for signing up.
  • Upon receipt of your fully completed Payment Details form, the approval process begins. An email confirming your approval will be sent to you.

Testing Webcast

We recommend that you perform this simple test to identify any problem with your computer's settings & telephone connection in advance of the sale.

  • After you sign up for the event, you will see a "Test Webcast" link on the event page if the auction has not started. You can test it by clicking on it.
  • You will need to verify your contact information and click "Login" to proceed.
  • On the next screen, click on “Test Your System” link to ensure you have minimum technical requirements in place to join the live event.
  • NOTE: Adobe Flash Player is needed to hear the streaming audio. Download the Flash Player if you don't have it installed.
  • To test your telephone connection, call the provided audio teleconference numbers.
  • If you have questions, you can click on the Help link or call the listed technical support numbers.

Logging in on Sale Day

  • After you sign up for the event, if the auction is about to start or started, you will see a "Join Webcast Now" link on the event page. You can join the webcast event by clicking on it.
  • You will need to verify your contact information and click "Login" to proceed.
  • On the next screen, you will be asked to choose how you want to listen to the auction either by computer speaker or telephone.
    1. To listen by speaker, select the option and click "Launch Webcast".
      • NOTE: Choose this option if you want to listen to auction only and do not intend to bid.
    2. To listen through your telephone, select the option and click "Launch Webcast".
      • NOTE: Choose this option if you are prepared to bid in upcoming lots.
      • You must also dial the provided audio teleconference phone numbers and conference ID to connect to the auction. Please read "Bidding via Phone" section for more details on how to bid.
  • After you launch the webcast, a webcast window will be loaded and you will see the item that is currently up for bid on it. This window automatically refreshes itself to display the lot currently up for sale or you can press F5 key on your keyboard to do this.
  • On the webcast screen there is an “Ask a Question” section where you can submit questions at any time during the auction.


Bidding via Phone

If you intend to bid in the auction, it is important for you to be listening on the Telephone at least 20 lots prior to the lot on which you wish to bid or before the auction starts.

  • Dial in the teleconference numbers and conference ID to connect to the auction. You can find the numbers on the event page.
  • An operator will verify your information and connect you to the auction. Once you are connected, you will hear the auctioneer calling the lot number and the asset(s) up for sale in real-time. Wait patiently for the lot(s) you are interested to come up.
  • When the auctioneer is calling the lot you want to bid, Press *1 (star one) on your phone to "raise your paddle" to join the bidding.
  • When the price is too high or you no longer want to bid on the current lot, press # (pound) once on your phone to "lower your paddle" to withdraw yourself from bidding.
  • If the auctioneer announces the phone lines are open, you must call out your bid by saying "YES" to the auctioneer, DO NOT use the phone keypad again.
  • Note you are not allowed to use mobile phone to dial in due to the potential background noise which will disturb the auction in progress.

If you have difficulties loading the webcast screen or dialing in the phone numbers, call the following support numbers:

  • US/Canada: 1-866-260-4631
  • International: +1 706-902-5017


Absentee/Proxy Bids

If you are unable to participate during the day of the auction, you do have the option (only if you have been approved) to place absentee/proxy bids.

  • Absentee bids/proxy bids are intended only for bidders who cannot bid on the day of the sale.
  • All bids are final and binding. Please re-read the description and re-check the quantity before placing a bid.
  • No bids include any applicable buyer's premiums and sales taxes. The applicable buyer's premium is indicated in the auction brochure or on the website. These items will be included on your invoice if your bid(s) are successful.
  • No warranties are made as to the merchantability of any item(s) being auctioned or their fitness for any particular purpose.
  • Arrangements for removal and shipment of purchased item(s) will be the sole responsibility of the buyer pursuant to and as part of the contract of sale.
  • Proxy bids are subject to a 25% deposit in advance. Successful bidders will have this amount applied towards their balance. Unsuccessful bidders will have their deposit returned. Instructions and forms for submitting absentee/proxy bids can be found on the individual event page.
  • The auctioneer determines the price. Opening bids (minimum price), increments and minimum number of items you must purchase will be set by the auctioneer when the asset is placed up for sale. It all happens in real-time.
  • The auctioneer determines who wins. The auctioneer has complete discretion when to accept proxy bids. In addition, the auctioneer's announcements at the time the lot is sold take precedence on any and all published materials. There is no substitute for participating in an auction in person.


System Requirements and Frequently Asked Questions

  1. What are the minimum system requirements to participate in this type of webcast?
    Please click to read the "Minimum Requirements" and "Test Your System" sections in details.
  2. What information do I need in order to bid in the teleconference auction?
    You will need a bidder number, join auction link, teleconference number and conference ID to bid.
  3. How can I ask the auctioneer a question during the sale?
    Once the sale starts, you may communicate with the auctioneer through the "Ask a question" section available on the webcast screen. The auction leader can relay a message to the responsible persons in the auction room. Depending on the activity amount during the auction, the auction leader will read and respond to these messages as they are able to. NOTE: This messaging feature CANNOT be used to place bids.
  4. What will I experience during the auction?
    During the auction, you will see the current lot number, description, and photo on your webcast screen. On the phone, you will hear the auctioneer calling the bids and announcing the bidder number of the winning bidder for each lot. Use your telephone keypad to raise or lower your bid. Be sure to listen carefully and respond to the auctioneer if needed.
  5. Who can I contact if I have trouble connecting to the webcast?
    If you have difficulties connecting to the teleconference webcast, call the following support numbers:
    • US/Canada: 1-866-260-4631
    • International: +1 706-902-5017


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